Retail Ascend Privacy Policy
Ivywall Corporation ("we") is committed to protecting your privacy. This policy explains our data practices for Retail Ascend.
1. Data We Collect
- Authentication Data: When you sign in via Google or Apple, we receive a unique ID and your email address.
- Game Progress & Economic Data: We store gameplay and economy state (Gold, Eco-Points, Level, XP, missions, upgrades, inventory, supplier choices, and layout) on our servers (via Supabase) to enable cross-device play.
- Product Interaction Data: We process in-game interactions such as restock taps, order actions, mission claims, checkout outcomes, and ad reward actions to provide gameplay integrity and analytics.
- Technical Data: We may collect device type, OS version, and IP addresses for security and performance monitoring.
- Advertising Data: When ads are enabled, ad SDKs may process advertising identifiers (such as IDFA where permitted), coarse location/network signals, ad request metadata, and reward events to deliver, measure, and protect ad traffic.
2. Purpose of Collection
We collect this data solely to:
- Synchronize your game progress across devices.
- Provide customer support and fix bugs.
- Verify the integrity of in-game earnings.
- Analyze gameplay flow and economy balance to improve game design and stability across iPhone models.
- Serve rewarded ads, prevent ad fraud, and validate reward eligibility.
3. Third-Party Services
We use Supabase (database), Google and Apple (OAuth), and Google Mobile Ads / AdMob (rewarded advertising). These providers have their own privacy policies and processing terms. We do not sell, rent, or trade your personal information to third parties for direct marketing purposes.
4. App Tracking Transparency (ATT)
On iOS, tracking permission is handled via Apple's ATT prompt. If you authorize tracking, ad partners may access your IDFA for personalized advertising and measurement. If you do not authorize tracking, ads may still be shown in a non-personalized or limited mode where supported. You can change this choice at any time in iOS Settings.
5. Data Retention and Deletion
We retain your data as long as your account is active. To request account and data deletion, use the in-app Delete Account action in Settings, or email from your registered account email to ME.QUESTION.CONTACT@GMAIL.COM and clearly state that you want to delete your account.
6. Contact
For legal or privacy inquiries, contact me.question.contact@gmail.com.
7. Children's Privacy
Our App does not knowingly collect data from children under the age of 13. If you believe we have inadvertently collected such data, please contact us immediately for removal.